Pengaruh Emotional, Spritual dan Adversity Quotient terhadap Loyalitas Karyawan dalam Organisasi (Studi Kasus di KCU BCA Kedoya Permai Tbk Jakarta)

Abstract

This study aims to analyze the influence of emotional, spiritual and adversity quotient on employee loyalty in the organization. This study used a sample of 85 respondents residing at KCU BCA Kedoya Permai Tbk, Jakarta. The sampling method uses Purposive Sampling. The test model uses SPSS 22.0 version with a validity and reliability test that uses a significance level of 0.05 and a multicollinearity test, a normality test uses the Kolmogorov-Smirnov test. Hypothesis test uses the coefficient of determination test, t sta and F statistical test This study proves that Emotional Quotient, Spiritual Quotient and Adversity Quotient have a positive and significant effect on employee loyalty in the organization.

Keywords: Emotional Quotient, Spiritual Quotient, Adversity Quotient and Loyalty in Organizations